Front Office
Tacit Reputation
Private patient feedback, review monitoring, and AI-drafted review responses you approve.
Hear from patients first, see what's said about you online, and respond faster—with every reply approved by your team.
What you get
Patient experience surveys
Private feedback that comes straight to your team.
Alerts you control
Route feedback to the right staff using rules you set.
Review monitoring
See new online reviews in one place.
AI-drafted responses
Draft replies in seconds; nothing posts until you approve it.
How it works
Step 1: Turn on surveys
Patients share feedback after their visit.
Step 2: Set your alerts
Decide who sees what.
Step 3: Respond with confidence
Approve AI-drafted replies that never confirm someone is a patient.
Pricing
- $49 per provider per month
Frequently asked questions
Does Reputation filter who gets asked for a review?
No. Feedback stays internal, and any review request goes out regardless of a patient's survey response, in line with FTC rules.
Can replies expose patient information?
Replies are drafted to avoid confirming a reviewer is a patient, and your team approves every one before it posts.
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Signed BAA before any PHI is shared · You own your data.
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